SMS Terms & Conditions

Program description

Codent Systems sends operational text messages to clients about the IT services we provide for them: service and ticket updates (request received, in progress, resolved), scheduled-maintenance windows, appointment confirmations and reminders, outage or security notices affecting their systems, and invoice or payment notices. We do not send promotional or marketing texts under this program.

How to opt in

Text START to (732) 802-3756. That's the only way onto the list — consent always comes from your own phone. The keyword and number are published in the Text updates section of this site. When you become a client or request support (by email at [email protected]), I may invite you to text START if you'd like updates, but I never opt you in myself. You'll receive a confirmation text right away.

Consent is not a condition of purchasing any goods or services from Codent Systems.

Message frequency, cost

Message frequency varies with the work — typically a few messages around each service request, maintenance window and invoice. Message and data rates may apply according to your mobile plan. Carriers are not liable for delayed or undelivered messages.

How to opt out

Reply STOP to any message to cancel. You'll get one final confirmation text and no further messages. You can re-subscribe at any time by texting START.

Help

Reply HELP to any message, text (732) 802-3756, or email [email protected].

Privacy

Mobile numbers and opt-in consent are never sold, rented or shared with third parties or affiliates for marketing purposes. See our privacy policy.

Supported carriers

Major US carriers, including AT&T, T-Mobile, Verizon and their networks. T-Mobile is not liable for delayed or undelivered messages.