Managed IT · Northern New Jersey & the NYC metro
Codent keeps the computers, servers, and accounts your business runs on monitored, patched, backed up, and locked down — for a flat monthly rate. When something breaks, you call one person who already knows your setup.
What's covered
Take one line of it or all of it. Most clients start with the piece that's currently hurting and roll the rest in once they see how it goes.
Your whole environment watched around the clock, patched on a schedule, and documented — so problems get fixed while they're still small.
Encrypted local and off-site copies of the data your business can't reopen without — and restores that get tested, not assumed.
The part of IT I came from. Endpoint protection, identity hardening, and the unglamorous controls that stop most small-business breaches.
Someone to call when the printer, the login, or the laptop decides today is the day. Remote first, on-site when remote won't cut it.
Tenants set up properly the first time: sane licensing, real access controls, and files that live somewhere you can actually recover them from.
Firewalls, switching, Wi-Fi and remote access built to a plan and labelled properly — so the next person to touch it isn't guessing.
Plans
Managed plans are billed per seat, per month, so a bad week costs you nothing extra — and so I have every reason to stop problems instead of bill for them.
Small offices that mostly need someone reliable to call, and the basics covered properly.
Teams of roughly 5–50 seats that lose real money on a day of downtime.
Businesses holding client data, facing compliance pressure, or filling out cyber-insurance questionnaires.
Pricing is quoted after a free assessment — no per-ticket billing, no surprise hourly invoices. One-off project and hourly work available without a contract.
How it works
Switching IT providers is the part everyone dreads. Here is the whole sequence, start to steady state.
A walkthrough of what you're actually running: devices, users, backups, licences, and where the risk sits. You get a written summary and a plan whether or not you hire me. No charge, no obligation.
Monitoring agents deployed, backups configured and verified, stale accounts cleaned up, MFA turned on. Everything gets written down — networks, credentials, vendors, licences — in documentation you own.
Patching, alerting, and backup verification run continuously in the background. Most of the work you'll never see; the point is that the month is boring.
A regular sit-down: what broke, what's aging out, what renewals are coming, and what to budget for next. IT stops being a surprise line item.
About Codent
Codent is me — Teddy. I come out of IT and cybersecurity, and I started Codent because small businesses kept getting the same two options: a break-fix guy who shows up after the damage, or a large MSP where you're account #4,120 and nobody can tell you what changed last Tuesday.
I'll be straight about the trade-off, because you should hear it before you sign anything: I'm one person, so I take on a limited number of clients and I don't pretend to be a 24-hour call centre. What you get instead is someone who knows your network from memory, answers directly, documents everything as if somebody else will need to read it, and has a real security background rather than a checkbox.
Codent also still builds and hosts websites — that's where the company started, and it pairs naturally with running the rest of a small business's technology. Based in and serving Northern New Jersey & the NYC metro, remote nationwide.
Questions
Two people is fine. Under about five seats a light plan or hourly work usually beats a full managed contract, and I'll tell you that up front instead of selling you the big one.
Month to month once onboarding is done. I'd rather earn the next month than lock you into year three of something you've outgrown.
Fair question, and I won't hand-wave it. Monitoring and backups run whether I'm awake or not, response targets are written into your agreement, and your environment is documented well enough that another technician could pick it up cold. You should have that safety net.
Established, mainstream platforms for remote monitoring, endpoint protection, and backup — the same class of tooling larger MSPs use. Every product in your stack is named in your assessment; none of it is a secret from you.
Often, yes — co-managed arrangements are common, usually with me covering security, backup, and monitoring while your internal person handles day-to-day requests.
Yes. Design, build, hosting, and domains, either as a standalone project or bundled into a managed plan.
Get started
An hour of my time, no charge: I look at what you're running, where the gaps are, and what it would cost to have it handled. You leave with a written summary either way — even if you take it to somebody else.
Text updates
Clients can get operational updates from me by SMS — ticket and service notices, scheduled-maintenance and appointment reminders, and invoice notices. No marketing texts, ever.
By texting START to (732) 802-3756 you agree to receive service-update text messages from Codent Systems. Consent is not a condition of purchase. Message frequency varies; message and data rates may apply. Reply STOP to cancel at any time, or HELP for help.
Mobile numbers and opt-in consent are never sold, rented or shared with third parties for marketing. See the privacy policy and SMS terms & conditions.